Maintenance of existing software is crucial for software product development and can account for over 60% of all development effort and as much as 70% of the software cost. Despite the difficulties and expense, however, effective maintenance is essential for business success. It not only helps to keep a competitive edge and to assure customer satisfaction, but can also generate revenue and cut operational costs.
iCraft provides cost effective software maintenance and upgrade services on a long-term basis.
As part of the full software development lifecycle, iCraft provides cost effective software maintenance and upgrade services on a long-term basis, so that you can focus your core resources on building the next innovative application once a project is complete. iCraft dedicated team will work as a seamless extension of your in-house team to accelerate the product release cycle, migrate an existing solution to a different technology architecture, and deliver customization and integration for specific customers. iCraft offers three types of Software Maintenance Services (from the "traditional" to "software evolution" types of maintenance):
We believe that successful software requires mature software maintenance methodology and well-defined processes. Therefore, iCraft adheres to stringent Service Level Agreements (SLAs) and a high quality disciplined approach. Through efficient, predictable, and high quality software maintenance we deliver important benefits to our clients. These include: