Software Maintenance

With software playing such a vital role in our products and our lives it is critical to maintain that software properly.

Maintenance of existing software is crucial for software product development and can account for over 60% of all development effort and as much as 70% of the software cost. Despite the difficulties and expense, however, effective maintenance is essential for business success. It not only helps to keep a competitive edge and to assure customer satisfaction, but can also generate revenue and cut operational costs.

iCraft provides cost effective software maintenance and upgrade services on a long-term basis.

As part of the full software development lifecycle, iCraft provides cost effective software maintenance and upgrade services on a long-term basis, so that you can focus your core resources on building the next innovative application once a project is complete. iCraft dedicated team will work as a seamless extension of your in-house team to accelerate the product release cycle, migrate an existing solution to a different technology architecture, and deliver customization and integration for specific customers. iCraft offers three types of Software Maintenance Services (from the "traditional" to "software evolution" types of maintenance):

We believe that successful software requires mature software maintenance methodology and well-defined processes. Therefore, iCraft adheres to stringent Service Level Agreements (SLAs) and a high quality disciplined approach. Through efficient, predictable, and high quality software maintenance we deliver important benefits to our clients. These include: